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Harness 101 // Sending Text Messages
Harness 101 // Sending Text Messages

Lists, templates and messages - oh my!

Megan Carlson Kladakis avatar
Written by Megan Carlson Kladakis
Updated over a week ago

In this brief video, we'll take a look at:

  1. Creating & sending messages to lists of donors

  2. Creating & sending template messages

  3. Sending text messages to one or more donors

Ways to Send Texts

  1. From Contacts
    Click on the donor's name > Send Message on the donor's contact card. (Want to send to multiple contacts? Click the check box next to each donors name > Actions > Send Message)
    ​

  2. From Text Messages > Messages
    New Message > Choose Recipients > Create Message > Send.
    ​

  3. From Text Messages > Lists
    Options > Send Message
    ​

  4. From Text Messages > Template
    Click on the template > Use Template > Choose Contacts > Send

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*Best practice - max character count on text messages should be 160 characters or less to prevent one message from being split into multiple messages

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