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Campaign Troubleshooting

Not able to "save" your changes?

Megan Carlson Kladakis avatar
Written by Megan Carlson Kladakis
Updated over a week ago

Noticing a big white bar at the bottom of your screen while creating/editing a campaign? Can't find the SAVE button to secure your work?

Quick & easy solution....ZOOM OUT

PC: CTRL + -

MAC: COMMAND + -

Trying to create a campaign but it won't save?
Let's first check these things:

  • Do you have another campaign with the same title (ex: archived)?

  • Is your campaign photo/GIF larger than the recommended size (here)?

  • Have you copied & pasted your campaign description with text formatting from the source? (if so, choose the text unformat tool)

Still need help? Chat us via the bubble in the bottom left corner of your screen.

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